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Carson's Ribs Prime Steaks Famous Barbecue Chicago

Carson's Ribs Prime Steaks Famous Barbecue Chicago

465 E Illinois St, Chicago, IL 60611, United States

Bbq • Meat • Ribs • Salad


"Unfortunately in order to leave a review a star has to be checked because after my experience this place deserves zero stars. My family wanted bbq for New Year’s Eve, my family has eaten here before so it’s what they wanted. We were forced to order and pay for the food the day before pick up which was immediately suspicious but it’s what my family wanted so I did it. Day of pick up. I arrived at 4 pm the time I scheduled pick up. My order wasn’t ready yet. Keep in mind I had to order the food the day before so it should not have been a surprise when I got there on time. Anyways. While on my way home I noticed the food in my bag was tepid or lukewarm at the most which is definitely a food safety violation, thank goodness nobody got sick. So dinner time comes and the food was absolutely horrible, half of the meat was burnt to a crisp the other half was tough and chewy like jerky. Obviously I was not pleased so I emailed the restaurant and being that I work with the public I understand mistakes happen so I didn’t even demand a full refund. I requested a gift card for a portion of my bill in the small chance I would ever patronize this restaurant again. I was told by I’m assuming a member of management that I had to leave my house and physically return the terrible food I was given by the negligent staff on New Year’s Eve… lolol after that the person asked me to send photos of the food which I will be sharing here. So I sent the pictures as well as a copy of my receipt. And in return I got the equivalent of the middle finger salute. No response at all, how nice of them to take my money give me terrible food that they probably wouldn’t give to their dogs, to tell me to go f k myself after simply requesting compensation for my food…. Do yourself a favor if you ever plan on eating here in the future. Don’t."