Shrimp On The Grill
Capriccio

Capriccio

2424 N. University Drive, Pembroke Pines, United States Of America

Wine • Full • Italian • Bar-lounge


"The experience was probably the worst that I have had at a restaurant in the last 15 years. We made a reservation to celebrate my birthday dinner at the location on Wednesday. The check in and greeting on entry were fine. When we were initially seated, is where the problems started. The server brought the menus and silverware small plates and bread. Both sets of silverware had dried food on both forks and 1 of the two knives. We asked for new silverware and butter for the bread (the comes with a marinara based sauce). When the butter was brought to the table, there are there spheres of it in a small cup shaped dish. When we removed the first sphere, there was black/green specs on the bottom layer of the butter. It’s clear to me at this point that there is a quality/health issue with the dishwashing services at the facility. I ordered an appetizer and a lobster bisque soup. I made it to my 3rd or 4th spoonful and felt something very sharp in my mouth. Only to discover that the “lobster” in the soup was actually a ball of steel wool. I have cuts on the roof of my mouth as well as a small split on my lip from the contact it made while ingesting the soup. I showed the steel wool to Both the waitress and the manager. The managers initial response was not “I’m so sorry”, his response was “ oh, thats what we use to clean the pots”. I’m thoroughly disgusted by the temperament and conditions here. This place needs to be reevaluated."