Silverware
Bricktown Brewery

Bricktown Brewery

11909 E 96th St N, 74055, Owasso, United States

Pizza • Cheese • Brewery • American


"If I could give less than one star I would. The good, the cheese curds we ordered and my burger were both excellent. Now the bad. From the second we walked in the door the service last night was absolutely atrocious. There was a wait, which is expected. No biggie. But, we started seeing numerous groups get seated before us that came in after us, we say something about it and they say “oh we were about to call you” no apology no nothing and just walk us to a table and walk off. Then we finally get a waitress, had to wait until well after our apitizer we ordered got to the table for them to finally remember silverware and napkins, after we had asked twice for them. Then it’s a while since we seen our waitress, my wife asks one that walking by (short bobbed hairs blonde with a face full of piercings) very snidely rudely “I’m not your server yours will be here” then, my wife’s grilled chicken sandwich is so spicy hot (it’s supposed to be just a regular grilled chicken) it’s like instant hiccups 2 bites in. I tried it myself and I love hot stuff. And it was too much. Especially when it’s not supposed to be spicy. Waitress then tells us “well it’s because they use peppered bacon” when the menu clearly says candied bacon. Even it if was peppered bacon, the chicken was slathered in some kind of seasoning to the point you can’t even taste the chicken itself. So do they offer to make her another one correctly? Not at all. Just tells us “that’s how it’s made” and moves on. We have ate here many many times before and never had an experience and horrid as this. I wish I knew what their corporate number was so I could call. $60 dinner to be treated like crap by the waitstaff is 100% unacceptable."