"I want to be into this place so bad. The energy and menu seem really good, but unfortunately I've been disappointed both times I've been. The people working the windows seem to be trying their best, but it's extremely chaotic and both times has taken me 2 hours to get my food. They forgot to give me a ticket this last time, forgot my order, and gave me the wrong thing. They also ran out of utensils so you couldn't eat on site even after sitting there for so long. There's a guy outside playing music extremely loudly so it's really hard to hear your number called out the window maybe a mic or a texting system would work? The food I've tried has been a mixed bag. I really like the fried chicken and the brisket on the loaded nachos. The candied yams are incredibly sweet and kind of ruin the mob roll for me. I also think the mac and cheese does not have the flavor or texture. Idk if I can go back here to justify the price and wait times"
