"Terrible service! The waitstaff were rude and the manager was arrogant and unprofessional. All the tables had "reserved" signs on them, and when we arrived, we felt like an inconvenience. They told us they needed to free up a table for us. I was informed that the staff used the tables for their own purposes, but it seemed like they were just trying to avoid cleaning them, as they wanted to create a crowded atmosphere.
We requested a table that wasn't near the restroom, but the waitress refused us in a very rude manner. I spoke with the manager, and instead of helping, she argued with me, insisting that this was their policy. They seat customers wherever they feel is best, not based on the customers' preferences. It was clear that the staff dictates where patrons are seated, whether or not they like it. It's no surprise that this place is almost always empty.
The owner really needs to hire trained employees who understand business ethics and customer service. So, we decided to go to Jorge's, where the service was outstanding and the food was delicious. A much better choice!"
