"Every time I visit New York since 2013, I always begin and end my trip with a meal at Sakamai. Even after 10 years, the food continues to be exceptional. However, the service quality has changed, particularly with the staff at the bar. There was a lack of warmth and connection, and on my last visit, I experienced pure arrogance and disregard for customers. Despite this, the cocktails were still excellent. One issue is with their Happy Hour promotion. If they do not want to offer it, they should not advertise it. We had planned for a full dinner and ended up spending $350. We were initially seated in the restaurant and ordered Happy Hour oysters, only to be told we had to go back to the bar to get them. This led to confusion and inconvenience as we had to keep switching between the bar and our table. The treatment we received at the bar was disappointing, but the outstanding food will likely bring us back again. However, if the service quality does not improve, it may be our last visit. It's a shame to waste such great food on poor service."
