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Oliver & Bonacini Café Grill

Oliver & Bonacini Café Grill

2901 Bayview Avenue Toronto, ON M2K 1E6, M2K2Y6, United States

Global • Italian • Vegetarian • Gluten Free


"Met a first date here for dinner this evening. At first glance nice modern setting interesting decor with a California feel. Waited at the hostess stand for 5 minutes, was first in line and the greeter seated the people behind me in line first. This is where the nightmare began. We both ordered the tuna tartar (rip off of The Kegs dish of the same name) and while fresh and delicious it's a tiny portion approximately 1/4 of the size of The Kegs, which also costs $1.00 less. My date ordered the crab cakes which she enjoyed and I ordered the strip steak with mashed potatoes, Yorkshire pudding and something that resembled a vegetable. They brought the apps and 30 seconds later arrived with my steak and asked me "Where do you want this?" I replied "We just received our appetizers. Please bring our dinners after we finish our appetizers." I received a perplexed look and off he went. I've titled this bring a flag because I had to keep flagging down our server to keep water glasses full, get coffee, etc. The restaurant was not very busy and the service was terrible. When my steak arrived it looked like a prime rib. I specified I wanted it black and blue, charred on the outside and rare in the middle. What arrived didn't even look like a steak. When the server came back to enquire how the meal was I said "I thought I ordered steak" he replied "that is our strip steak". Given my date was charming and lovely I was less concerned about schooling our 12 year old server about what black and blue is and the proper means of cooking a black and blue steak. Earlier I enquired about peppercorn sauce and the server said he'd bring ground pepper. Clearly the server had little to no training. I'm not quite sure what that was I ate but it was red and resembled beef so I dove in. I think it was one of those glued together steaks I've been reading about and it was clearly just sliced off a roast that was precooked hence why I asked if it was prime rib. After flagging down another server (ours had vanished) to get us coffee we had an abrupt young lady with a truck stop attitude deliver our coffees. Since I was having a blast with my date I really didn't care and started sharing funny restaurant stories. When our coffees where gone I again flagged down the server for more and got our bill which was $113 for 3 apps (she is tiny and eats 2 apps for dinner), 1 dinner, 2 cocktails and 2 coffees. As the server stood there I was in the middle of a story about crappy service in restaurants and that I tip 2% when I receive crappy service. You know crappy service = crappy tip. I then tipped the server 2% which he responded with a Zorro like rip of my receipt from the machine and pouted away to wherever it was he vanished to all night. I'm still not sure what the red stuff was I ate but the date was a huge success and I'm picking the next restaurant. Note: I tried to use another word besides crappy but Trip Advisor said "no profanity" the other word, beginning with S, best describes my experience. Don't waste your money."

Oliver & Bonacini Cafe Grill, Oakville Place

Oliver & Bonacini Cafe Grill, Oakville Place

240 Leighland Avenue Unit 235 Oakville, ON L6H 3H6, United States

Global • Fusion • Canadian • Vegetarian


"It's a couple of years since we last ate at this spot in Oakville Place and it was good to see that some things hadn't changed. The welcome was warm and friendly and we were seated quickly at a comfortable table for 4. Equally pleasing was the attention our server provided and her knowledge of a couple of the newer dishes was helpful. Attitude is all so very important and this young lady achieved that fine balance of attention and consideration without the hovering sometimes seen in higher-end establishments. Once the orders were placed, our drinks arrived quickly. $12.50 for a glass of a modest Prosecco was perhaps near where the market is in Toronto, but in a shopping mall in Oakville? That said it was light and refreshing and there were no complaints from those at the table.As experienced on previous visits to an O & B property the meals arrived together and the selections were delightfully presented. Tasted good too! This company talks about the quality and importance of staff training and it certainly shows. The manager on duty was visible during this lunchtime visit and clearly hands-on. Good to see.The room was busy but there was no sense of being rushed. We were able to finish our lunch with good coffee and a warm and sincere thank you from our server.Washrooms are on the main level and for those using a mobility device — say a walker or wheelchair — the restaurant appeared to be fully accessible. On the surface this would not appear to be a place for children, but there are items on the menu for the younger guest and in fact we had a 'little chap' at the table next to us. He was happy and so were we to see such a well behaved young fellow. No question that all establishments and their staff can have an off day, but so far this location within the O & B group of restaurants has met our expectations. They stick with what they know and can deliver well, and this might be the secret."