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Jamba Juice

Jamba Juice

74 New Montgomery St, San Francisco, CA 94105, United States

Food • Coffee • Healthy • Organic


"I want to share my experience this morning at Jamba Juice on New Montgomery. I had initially intended to visit the one on Kearny, but it was closed when it was supposed to open at 7 AM. This was my first visit to the New Montgomery location. I called ahead to place my order, but when I arrived, I found that one girl was trying to manage the entire store by herself. There were two customers in line, and the mobile order tablets were constantly buzzing. To make matters worse, a DoorDash driver barged in with loud music and propped open the doors for no apparent reason while she was preparing my order. It was evident that she was overwhelmed—no one should have to handle that much alone. I want to urge whoever handles scheduling to reconsider having just one person manage the opening shift; it’s simply unfair. All it takes is one issue for everything to fall apart. As a former store manager, I always ensured that my opening and closing shifts had at least two employees present. There should be a manager or lead on site during these times to alleviate stress. Unfortunately, my pretzel was burned and my oatmeal was crunchy, but I’m not blaming the staff member for that. She was doing her best—she remained calm, polite, and friendly, despite the chaos around her. I truly felt bad for her, as many people wouldn’t have managed the situation as well as she did. In fact, she deserves a raise for her efforts."