"I have been a loyal customer of Ballydoyles for a long time, but recently, I have not had many positive experiences, primarily due to the slow service. The servers themselves are friendly and professional, but there have been instances where there were only two servers, or even just one, working. Despite this, the management does not seem to limit the number of tables being used. This puts a lot of pressure on the servers, and the kitchen also appears to be understaffed. During my last visit, it took 45 minutes to receive our drinks and meal, which was also incorrect. The servers did their best to keep us updated, but there was little they could do to improve the situation. It was clear that they were overwhelmed. Management should consider regulating the number of tables to ensure a better dining experience for everyone. The only manager we saw seemed to take more smoke breaks than the servers had breaks. I hope that things improve soon, as Ballydoyles has been one of our favorite restaurants in the area."
