"I truly adore Zupas, but this particular location has been a source of constant frustration and disappointment. I've experienced issues where my orders were not delivered, and when I called about it, I never received a response. Last night, I met a date there, and we spent 25 minutes waiting in line just to pay. It seemed like none of the employees were in a hurry or even acknowledged the long wait we were experiencing. On top of that, there were no utensils, no napkins, no lemons or limes available, and the drink bar was out of syrup. By the time I finally reached the..."