"I am very disappointed with the service. There were so many things went wrong at dinner when they charged premium for 3-course meals during Valentines day! Here to name a few: Firstly, host tried to seat us at the outdoor lounge area for a 3-course dinner. The lounge table and sits are much lower than a standard dinner table height. Then we requested to move inside and got seated at a communal table for Valentines day. I totally didn’t expect to share table with someone else especially we had a dinner reservation. Secondly, we waited almost 30mins and no server came by. Later we found out that bartender was too busy making cocktails and no times to serve tables that assigned to him. I think manager should help out in such situation but nothing happened. We literally had to beg to get the bartender attention. After bartender took the orders, it took about 30 mins for them to serve first appetizer and it was a wrong order. At the time, we couldn’t even get our bartender’s attention because he was too busy at the bar. Then it took another 30 mins for them to serve me a main course while my date had to continue waiting for his meal . After another long wait, he finally got his main course but the side dish was missing . We had no choice and started to eat m. Also, my steak already turned cold. To give you an idea, we arrived the restaurant at 7:15PM and main course was served at 9PM. This is how bad it is! The missing side dish finally arrived when we almost finished our meals Personally, i don’t think the bartender should take all blames. I hope the management can give more proper training to the manager and all staff. However, this is my first and also the last time to visit the restaurant. Sorry, I won’t be coming back anytime soon."
