"On another occasion, I brought a group of friends, and one of them has a severe nut allergy. We made sure to inform the staff, yet she had an allergic reaction after eating a Caesar salad. What kind of Caesar salad has nuts in it? We had to rush her to the hospital in Chelan. They did comp our meal, which was appreciated, but we also overheard the table next to us mention that their child had a nut allergy too, and I hope they managed to avoid any issues! It's crucial for servers to know which dishes contain nuts. Clearly, the kitchen and front-of-house staff are not communicating effectively.
We decided to give Sunset another shot recently, since we couldn’t find another nice restaurant that could accommodate a large group reservation. Once again, it was a disaster. Our drink orders were mixed up multiple times, and our table was ignored for extended periods. Plus, the bickering between the kitchen and servers was evident again. The only employee who appears to have it together is Carl, the bartender, who is great.
So, Sunset, please get your act together. You can't always rely on one-time vacationers. To win over the local crowd, you need a cohesive menu, excellent service, and consistently high-quality food. Help us fall in love with you!"
