"I ordered two extra-large pizzas, and unfortunately, both were undercooked and floppy, lacking proper baking. When I called the restaurant to express my concerns, the owner argued with me, insisting he had made them himself and that they were fine. Frustrated, I drove back to the restaurant with proof, only to find my complaints dismissed. I managed to get a refund for one pizza, but not both, since my kids had already eaten too many slices of the pepperoni pizza while waiting for dinner. I tried to speak with the owner about the situation, but was denied the opportunity at the store. I then went to my car and called, hoping to reach him, but I was hung up on multiple times. That was my experience; I hope others have a better one."