Suzette
Paris Bistro

Paris Bistro

2656 Showplace Drive, Naperville, IL 60564, United States

Full • Bistro • Casual • French


"Ended up walking out before getting anything...Made a reservation ahead of time for Mothers Day at 3:30, shortly after they stopped serving their Mothers Day brunch. Even called earlier in the day to verify our reservation.The entryway was packed with people as they clearly struggled with changing over to the dinner rush, and they did not appear to actually have records of any reservations on their computer. After waiting for about 10 minutes, we were seated shortly after our reservation time. We had water at the table immediately from the busser, but otherwise received no attention from the staff.After about 25 minutes of multiple staff members completely ignoring us as they walked by, the busser brought a third bottle of water for our table and we asked if we had a server. Shortly after, a server came, and without acknowledging the delay, proceeded to take our drink and appetizer order. (When asked how we were doing, we didn 't complain and just politely said good, how are you , to which she responded I 'll let you know when I go home )After another 20 minutes of being ignored, and watching the tables that got seated just before and AFTER us receive both their drink and food orders, we gave up and got up to leave. Finally, as we walked out, we happened to walk past the server who asked again How are we doing , to which we simply said we were leaving. We told the bar staff (who did seem concerned) on our way out why we were leaving, as there was no one at the host stand.After having enjoyed both take out and eating in here previously, we were very surprised at the complete lack of service and will honestly not go back given this experience."