"If the food is delicious, but the service is abysmal... We arrived on a Saturday night and were completely ignored for about 10 minutes before we got a hi, how many? From one of the servers, because the first host appeared overwhelmed. When we got a table, our server was pretty fast with us to get drinks, but after delivery he didn't come back to the table. We had to wait for him after 30 minutes. During our waiting, we saw that he has a lot of opportunity to come, but he completely avoids eye contact. Finally, when he came, he took our order and we had to wait another 40 minutes for our food. He doesn't cook the food, and it was a busy night, but we saw tables coming after us get friendly and quite fast service from him, while the 2 of us got excuses and half-hearted apologies in the few times that we interacted with him. When he brought the food, it was delicious, but not worth waiting and bad attention. I do not expect perfection, but the mere minimum of genuine kindness and some attention would have been made for a better experience. I want to see that my server has fun and goes around with its staff, I just want to be bypassed in the same way. Even better teamwork would really help with waiting times. None of the servers ran all other food, just their own. I've never seen that before, and I don't know why they don't help each other."
