"The service was a bit unprofessional. I called the restaurant prior to arrival to confirm the address zip code because google and Open Table has different zip codes. I spoke with an employee and she told me she would ask for the zip code then put me on hold, I waited for about minutes before she hung up on me. Eventually, my family I figured out which location it was. When I arrived at the restaurant I was told I couldnât be seated until my whole party arrived and asked me to wait outside. Thatâs understandable, itâs a Friday night, it can get busy. The restaurant staff provided me with a min grace period, fair. Once my entire partied arrived, we were seated. The waitress was extremely rude, cutting us off mid order. She didnât have the patience. I understand that the feeling of tending to multiple parties at a time can feel overwhelming. However, patience is needed for each party. If you rush, there might be some confusion. Our food arrived extremely fast and it was absolutely delicious. Best part of the night. Our drinks took longer to arrive. My mom didnât like her drink and when we asked for a new one, we received attitude in return. We decided to order another share of dumplings, when I asked the waiter for it he spoke chinese to the waitress about it. We decided to disregard the order. Yes, we had many different people attending to us, a bit chaotic. We were celebrating my Momâs birthday so we asked for a song or whatever the restaurant provides when thereâs a birthday. We were intrigued by the huge sign that said happy birthday and a sparkler. They provided birthday shots, but not free of charge. That definitely gets included in the bill. Overall, we enjoyed the time as a family although the service couldâve been more professional."
Sweet And Sour
