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Natalie Vu

Natalie Vu

965 W Foothill Blvd Suite B, 91786, Upland, US, United States

Full • Casual • Dining • Indian


"Honestly this was not a good experience. I ordered online, arrived 15min after the pickup window, and it still wasn't ready. The whole place was dark and they didn't answer the phone when I called, I had to come near the kitchen to get their attention and then I waited 18 minutes to get my food even though the food was supposed to be ready before I even arrived... that would have been fine for me if the food was good but it really wasn't.The chicken tikka masala did not come with rice which was super disappointing because I had to make some at home which took extra time and ingredients when I just wanted dinner. It is absolutely way too expensive to not come with rice. For $17, I really would like rice. The texture if the tikka masala was really weird and it just did not taste good. Not subtly sweet at all, not memorable, not worth it.We also ordered chicken biryani. The chicken on both dishes tasted like shredded chicken, like it was frozen before, and I don't know if that's true or not but that's how it tastes. The texture and taste were insanely bland. The aloo paratha was not my favorite and left a gross taste in my mouth. I liked the laccha paratha which is why this review has 2 stars...Also, the online ordering system on their website is weird about tips. I tried to manually type in a custom tip and when I added it, it automatically added the highest default tip option with no way to remove it! I like tipping food service workers well because it's respectful so I left it on but was disappointed there was no way to alter it on their website without redoing the entire order. Also, after the experience I had and the dismissive way staff treated me in store, I don't really feel it was deserved.I would not recommend Aroma, sorry."