"Worst customer service ever! Went on Saturday night to Eastridge mall to shop. I ordered two Philly cheesesteak sandwiches. One sandwich looked beautiful, the other looked like it was a vegetarian cheesesteak sandwich. The sandwich had lots of lettuce,tomato, onions, and mushrooms, but only 3 very small scraps of meat. I showed this to Sarah, the person who had prepared thesandwich and explained that somehow, there was not enough meat put into the sandwich. She was very busy at the time, as the linewas roughly 20 people deep. I understand her stress, but when she finally paid attention to what I was actually saying, she gaveme a disgusted look then began to speak to her co-worker, (I could only guess, in Hindi A bit rude in itself , and came back tome saying that there was a standard portion of meat put on the sandwiches. I showed her my sandwich, and moved the lettuce andveggies around, and picked out a couple of small pieces of meat... I guess this wasn 't good enough. She once again said thatthere was nothing she could do. I became frustrated and showed the other customers in line, right behind me, the paltry(Meat-less sandwich, and they agreed that there was barely any meat in one, compared to the other that was given to me. Onceagain, I state, both the same size sandwich! She rolled her eyes at me for getting the other people in line to agree withme. Instead of adding a few pieces of meat to the sandwich, she stood her ground and said that she could not do anything forme. I immediately asked for a refund. She rolled her eyes again, and once again in her native language (Hindi? , spoke to herco-worker, who gave me a refund. As the cashier handed me the money, she apologized for my treatment by her co-worker "Sarah "She said that they were extremely busy. (The people in the line raised their voices to her, saying that Sarah waswrong . Side-note: I noticed that hey had the big line because all of the prepared meet, both chicken and steak, had r"
