"So, I stopped here for a toasted bagel and cream cheese, having never been here before I figured no way that can't go smoothly. I got my bagel and realized I only got a little packet of cream cheese. I politely ask the associate if I could have another cream cheese; he said sure. Then he proceeds to say that will be $1 more. At this point I was thinking is he serious (he was) so, I had no choice but to pay an extra $1. Forget the money it is the principal. This place is a joke. There are many other places to go that offer far more. I will never go back what a bad and awful business practice."