"Our experience was what you would expect from a casual dining, American chain restaurant. A little better, really. As for the steak, which is why you go there after all, it was cooked perfected. Properly seasoned and very, very tasty. HOWEVER, the Porterhouse they sell is NOT a true porterhouse steak. It a just a large NY Strip. Consider this when ordering. Had I received a true porterhouse, I would have given 4 stars instead of 3.Texas Roadhouse needs to deliver what they claim they offer, and what I purchased. USDA Prime Porterhouse Steak offers hearty portions of two great cuts the Tenderloin Filet and Strip Steak. UPDATE:I returned four months after my previous review and ordered the exact same meal. What was different this time is that I dined alone and at the bar, not in in the main dinning room.Last time I had expressed some dissatisfaction with the steak. In some aspects it was better and in others less so. This time I did receive a true Porterhouse steak, comprising of a strip steak and the filet bother attached to the bone as they should be. So this time I did receive what I paid for. It did not taste fresh and it was lacking in proper seasoning. I suspect that it has a steak that had been previously frozen. Normally, often times, that is to be expected and is extremely commonplace in the industry. From a restaurant that boasts of fresh, hand cut steaks that is what the consumer should expect. A frozen steak from a restaurant that boasts of fresh, hand cut, this is unacceptable. Now if the steak was in fact fresh, never frozen, then I would have to challenge them of the quality. Maybe I just need to order a different steak. For these reasons I will keep their star rating the same.As for service, it has always been good. No complaints here at all. The waitstaff are polite, respectful, engaging, and most importantly respected my pace my time.Will I return? Sure will, but I think I will give some time, like a year, before I return."