Restaurants that offer The Captain Sandwich Fries

Captain D's Seafood

➤ 112 E 21st St, Norfolk, VA 23517, 23517-2333, United States

Fish • Seafood • American • Fast Food

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"Staff very courteous, and respectful, the manger “Mrs Teresa” is one of the nicest people and care about the food being cooked and prepared to perfection. She takes time making sure staff is caring to the customers orders. She is the showman ship that all managers should represent as a energetic, caring and instilled respect in her staff. They all great you as you walk in the building, and attend to your every need as for the food. I’m a catfish specialists and they cooked them to perfection. I even got a second order to go. I drove back to Maryland with that catfish in the back. I devoured it and one we unpacked. Taste the absolute best I have eaten in years. Taste like catfish from my Grandma kitchen. Coleslaw has some kick to it and was tasty, “OMG” I am going back to this location upon my return in a few weeks. My suggestion is to stop into establishment and get your eat on."

Captain George Seafood

➤ 522 E Broad Ave, Rockingham, NC, 28379, United States

Seafood • American • Fast Food • Fish & Chips

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"I generally try to take an understanding approach ? when dealing with drive-thru ordering simply because I have several years of experience managing within the industry. However, this particular visit rubbed me completely the wrong way!!! ?I was asked for my order. I replied with a 2 piece battered-fish meal. Then, the young lady asked if I wanted fries and coleslaw, to which I replied, Yes. Next, she asked for my drink, to which I replied, sweet tea mixed with lemonade, please!She proceeded to give me my total, and I awaited my time in line.At the window, she processed my payment and gave me my order, right?Luckily, I parked in a parking spot and checked my order! I had my drink and 2 pieces of batter-dipped fish. No fries or coleslaw!So, I drove back around, and when I asked the young lady about the missing fries and coleslaw. She looked at me as if I was speaking a foreign language and, with a smug attitude, asked to see my receipt.I gave it to her, and she replied that the girl rang it up wrong and that I wasn 't charged for my fries and coleslaw! So I asked, Are you going to provide that for me since YOU CLEARLY MADE THE MISTAKE!She said, NO, I can cancel the first transaction and recharge you the correct amount! I politely DECLINED! I DON 'T TRUST YOU PLAYING WITH MY CARD! I 'm in Information Technology and Cybersecurity and am aware of the potential for breaches during these types of settings in fast food.However, my point for the re-enactment is that I was overcharged, not apologized to, and treated as if my dollars don 't matter. Really, Captain D 's just go fully automated! ? I realize good help is hard to find, yet I don 't accept the lack of customer service to accept accountability for a mistake and make it right. After all, that 's how you all are able to feed us these subpar food-like entrees and make a profit!As I conclude, I want to add that this was my breaking point on accepting the lack of attention to detail and providing standards when it comes to dealing with the buying public!I have several million views and a substantially large online presence worldwide! This experience for me at this Captain Ds provoked the need to make everyone aware that they don 't respect or appreciate their customers ? at the end of the day! I know a combo doesn 't cost as much as I ended up paying in time, money, and satisfaction with my visit.This is an example ? of how NOT to treat your loyal paying customers. You will NOT get any more of my hard-earned ? ?#LAME #TRENDING #CAPTAIND 'S**UPDATE 9/9/23**Received a call from the manager today! How about HE DIDN 'T EVEN APOLOGIZE FOR MY NEGATIVE EXPERIENCE!He basically made the situation WORSE by recapping that the employee was supposed to ring up the purchase again correctly ?Obviously, this establishment doesn 't appreciate its customer base! ? I am appalled at his blatant disregard for taking care of customers when you 've CLEARLY made a mistake ?So, in conclusion, this represents the first review I 've submitted due to awful ? operational standards at a franchise restaurant after receiving a follow-up contact from management! Captain D 's corporate, please take note! I am NOT a satisfied customer ? and the manager makes me want to spread the word even more now! #EpicFail"

Captain D's

➤ 1231 US Highway 70 SW Hickory, NC 28602, United States

Cafés • Seafood • American • Fast Food

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"Would have given them at least 3 stars but went there last night the only employee there was in parking lot I stopped asked if they were open she said yes I pulled to drive thru to order she was there already which means no hand washing I ordered by time I pulled to window was given my fish which means it was precooked. Don't get me wrong she was super nice but when I got home 5 mins later it was ice cold and like rubber had to get steak knife to cut it then woke up w very upset stomach this morning. I love captain D's but they need to rebuild and relocate the one in Hickory. The one in Hudson is nothing like the one in Hickory."

Captain D's

➤ 25050 US Route 23 S Circleville, OH 43113, United States

Fish • Seafood • Fast Food • Fish-chips

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"First let me say that we go here a lot. We live an hour from our grandchildren so almost every Sunday we get food and take it for family dinner. Captain D 's is a favorite so at least once a month we visit, but its usually every other week. We usually have a large order a family meal and a lot of extras. Almost every time we go through the manager is completely rude. Several times the orders havent been correct and we call. My grandson is autistic so he gets upset when he doesnt get his order correct. My wife has had 3 strokes so it takes her a minute and the lady has NO patience. My wife called today to let them know that the lobster rolls we ordered were literally thrown into a box as usually they are nicely wrapped and just letting them know we did not get the cheeseticks. She (the Manager Karen) said very rudely she was VERY BUSY and needed to take care of the person in the drive thru so she needed to wait. She came back on the phone and cut her off several times (she was on speaker) and then said There is absolutely nothing I can do about that and hung up. This lady is always rude and seems like she is just miserable. If it weren 't for the fact the grandkids like this place we would go elsewhere. Her customer service skills are really lacking, and it is a huge turn off to paying customers. We are patient people but she is not and really talks down to people. It 's sad because it usually ruins our Sundays."

Captain D's

➤ 4800 Williamsburg Rd, 23231, Henrico, United States

Seafood • American • Sandwiches • North American

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"I was surprised that she didn't offer a friendly introduction, like "Hello, thank you for choosing Captain D's! How may I help you?" or a polite "Will that be all, ma'am?" It seemed like she was in a hurry, and when I expressed that I felt rushed, she simply replied, "I'm trying to clean up for closing." I glanced at the clock; it was 9:30 PM, and they didn’t close until 10 PM. It was frustrating that her closing time took precedence over providing good customer service. It’s disappointing that companies hire staff who lack basic common sense when it comes to customer interaction. I had gone there to get food for my daughter, who was at work and, by the way, has excellent grammar and customer service skills herself. After this experience, I advised her never to go there again."

Captain D's

➤ 3911 Victory Blvd, Portsmouth, VA 23701, Portsmouth City, United States

Tea • Pizza • Lunch • Seafood

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"PRO TIP: The food is hot, so be sure to lift the lid when you get it to let it breathe a little; otherwise, it might get soggy. Also, turn on your seat heater to keep some warmth during the drive home. I had the 10-piece fish family meal and the 4-piece chicken meal, along with green beans, fries, hush puppies, jalapeño poppers, and roasted okra. The fish was crispy, and the chicken was just as good. The green beans were perfectly seasoned, needing nothing extra. The fries, hush puppies, and okra were fresh and slightly crispy too! The jalapeño poppers were also quite tasty. Just a heads up, the drive-thru speaker can be a bit tricky, so make sure to speak clearly and patiently, but that's the only minor drawback! I really love it here!"

Captain D's

➤ 2096 Wall Street Spring Hill, TN 37174-4208, 37179, United States

Kebab • Pizza • Seafood • American

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"The restaurant was very clean, and the prices were quite reasonable. The crab cakes were fantastic—much better than I expected, especially since they were served in the shell. The hushpuppies were among the best I've ever had, though I've only tried them a few times. They had a rich flavor that went beyond just batter or cornmeal. On that day, the fountain water was trickling slowly, so we found it easier to ask the staff to fill a cup for us from behind the counter, where the service was excellent. Both the bathroom and dining area were spotless. My husband particularly enjoyed the green beans, which were cooked with ham. They did mix up our sides or our main platter, but it wasn't a big deal. However, I found the fries and the fried fish to be rather unimpressive. Overall, it was the hushpuppies and crab cakes that truly stood out for me."

Captain D's

➤ 300 N L Rogers Wells Blvd, 42141, Glasgow, US, United States

Fish • Sushi • Seafood • American

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"It had been a while since our last visit, and I was in the mood for some fish, so I decided to take the family out for dinner. Unfortunately, I was quite disappointed as all of our food was cold. The only item that was served hot was my fish. My wife's chicken and the kids' fries and macaroni were all cold. I mentioned this to a staff member, but didn’t receive much of a response—just that they would check on it. Since we had already eaten, it didn’t make much difference at that point. I don’t think we will be returning for quite some time."

Captain D's

➤ 10159 Jefferson Ave,VA 23605-1046, United States, Newport News

Fish • Seafood • American • Fast Food

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"It had been a long time since we had visited a Captain D's, so we decided to stop on our way home. We ordered two large family meals and anticipated a long wait in the drive-thru, as well as potentially grumpy staff due to the size of our order. To our surprise, the staff was very friendly, smiling, and happy to assist. The woman who took our order was particularly kind. We didn't end up waiting as long as we thought we would, and the fish and hush puppies were delicious! The only downside was the coleslaw, which tasted more like mayo and cabbage. Despite this, we had a great experience and would gladly return in the future."

Captain Jim's Seafood Buffet

➤ Parkway, Pigeon Forge, 37863, United States Of America

Buffet • Cheese • Seafood • Barbecue

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"Not what I was expecting for a seafood buffet $26 without crablegs, $50 with crablegs. No grilled shrimp, just fried which tasted like frozen from Walmart. Very little taste. Not a good selection of vegetables. I would think grilled shrimp would be on the buffet before barbecue pork. Server was nice. Brought my drink. Restaurant wasn't for me."

Captain D's

➤ 2614 Harry Nichols Dr, Madison, IN 47250, United States

Tea • Fish • Seafood • American

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"The restaurant was clean, neat and staff was polite and helpful. The food was nasty. I ordered the deluxe seafood platter. The shrimp had a bad smell to them I did not eat. The crab cakes had a cleaning solution taste. The fish was slimy and bad tasting. Cole slaw was ok. The fries were soggy. Please be vigilant in ordering food here. I did get a sour stomach after just nibbling to try the foods."

Captain D's Seafood

➤ 7607 Staples Mill Rd, Richmond, VA 23228, 23228-3646, United States

Fish • Seafood • Chicken • American

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"This was the cutest fast food restaurant I've been in! The food was cooked to perfection and tasted amazing! This is going to now be our preferred location! There is no drive-thru at this location! Personally, I think this is awesome. I prefer this over drive-thru, honestly! The face-to-face service approach is a wonderful vision of a back in the day way of service."

Captain D's

➤ 2804 Hickory Blvd, Hudson, NC 28638, United States

Fish • Seafood • Chicken • American

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"The food is always good but what makes this place exceptional is the girl working the drive thru. She is always very Friendly and smiling. Owning a restaurant for 40 years knowing from experience, you rarely have employees like this."

Captain D's

➤ 1806 Martin Luther King Junior Drive U.S. 165, Monroe, LA 71202, United States

Fish • Seafood • American • North American

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"I had the fish. It was good. Seriously, but it was fat and buttery. They look like boring old frozen fish sticks, but they're by far the best fish sticks I've ever had. It is one of those less common, less often chosen chains. But do yourself a favor and stop once in a while. It was pretty fast, too. Not so fast that you think it's under a heat lamp, but fast for a drive-thru. Waiting was probably just a few minutes."

Captain D's

➤ 571 S Highway 27 Somerset, KY 42501-3505, United States

Fish • Asiatic • Mexican • Seafood

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"The cashier was friendly and knowledgeable, making for a pleasant experience. Service was quick, the drinks were cold, and the lobby was impeccably clean. However, I overheard two customers who were seated in a closed-off section being asked to move in the middle of their meal, which clearly upset them. I believe the staff should have indicated that area was closed with a rope or a sign. Thankfully, I didn't have to deal with that issue during my visit, but overall, I don't think I would return."

Captain D's

➤ 1067 By Pass 123, Seneca I-29678-4762, United States

Fish • Seafood • Chicken • American

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"My sister and I had a fantastic experience at the restaurant. The staff was incredibly friendly, which is essential for any business to thrive. It's been a while since we've eaten at a Captain D since they closed down in our area, but it's reassuring to know that it only takes about 15 minutes to drive to Toccoa when visiting family. We're planning to dine there this coming Sunday, and I hope we all get to enjoy that outing. All aboard—we look forward to our meal at Captain D on Sunday!"

Captain D's

➤ 509 MacCorkle Avenue, St. Albans, 25177, United States Of America

Seafood • Chicken • American • Fast Food

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"The food was decent; I’ve had better. However, the service was excellent. Even though it was late in the evening, the staff was quick and incredibly friendly. The dining room was clean, well-stocked, and had a welcoming atmosphere. As for kid-friendliness, they offer a good kids' menu and have high chairs available, with plenty of room to accommodate them at tables or booths."