The Manhandler
Famous Dave's

Famous Dave's

6222 University Ave, Cedar Falls, United States Of America

Food • Full • Casual • American


"I want to share our experience with Famous Dave's in Cedar Falls, IA. In the afternoon of Friday, March 3, 2017 Ashley Pump House called to confirm our reservation for our gender revelation party later in the evening. They informed us that they screwed up our reservation and that there is nothing they could do. We spent 40 minutes French calling all places where we could think in the Waterloo/Cedar Falls area to find a restaurant that could accommodate 50 people on a Friday night. Ashley finally made a call to Famous Dave's and we talked to Melissa, the manager. She asked some questions and finally said it could be a tight fit, but they were more than willing to help us. When they arrived, they told us that they only assigned a few waiters to our party. The waitresses were incredibly patient, nice and so on, all had everything they needed. When the waiters came here and started picking up all the checks, I realized I never got mine. I let the waitress know that I never got my bill, and she told me it was supervised by the manager. The manager paid for my and Ashley's dinner and my three alcoholic drinks. I wanted to let Melissa come to say thank you and we embraced her. She congratulated us and said something else. Melissa then called on Saturday and left a voice mail that thanked us and said she was glad that they could take our party. I have never had such amazing customer service and we are so grateful for everything Melissa and the waiters have done for us. And the food is soooo delicious! It was one of the best nights of our life."

Famous Dave's BBQ

Famous Dave's BBQ

2700 S Minnesota Ave Sioux Falls, SD 57105-4733, United States

Bbq • Western • American • Barbecue


"We ordered meals for our crew here at work it was $160 order and multiple sides and items. Travis said he double checked the order to make sure it was complete. What a delicious feast it was!! Everything was perfectly prepared and included as promised. Equally impressive was the person taking the order asked what time I wanted it ready and I indicated 11:45. Sure enough, it was there for me waiting when I promptly arrived at 11:45 and I could tell it had just been placed there because everything was hot and fresh. I will definitely be back great food, great price, great service. Hitting on all points these guys are! Thanks again I look forward to being back soon! Edit: pulling back two stars because of two recent experiences. Just ordered today and the order was supposed to be ready at noon. The restaurant didn 't have a host/hostess and nobody at the to go counter except two other people waiting. Supposed to be ready at noon and didn 't get out of there until 15 minutes later (I was there a few minutes early). No 'thank you for waiting, sorry about the wait, etc. ' the girl was polite but overwhelmed and walking away said 'Good Lord this has got to stop '. Either the restaurant is understaffed or poorly managed or both. I 'll try it again but so far 0/2. The last time was the reverse. I was there when I was told to be. Food had clearly been sitting there for a while because it was cold when I got back to my office which is 5 minutes away. I think I 'll stay away from mobile orders for a while."