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Flame - Main Dining Room

Flame - Main Dining Room

100 W. 82nd St New York, NY 10024, 10024-5516, United States

Meat • Asian • Sushi • Brazier


"Average service/management and food. Easy dining for large family/groups/kids. You can make a mess and it’s fine. Servers don’t mind nor do they clean up between entrees. Fine to dine if you don’t have high expectations and want little hibachi flame entertainment. I made a birthday dinner reservation for 16 people and brought our own birthday cake. Was assured at reservation over the phone servers can slice and serve the cake. When I watched the server poorly cut/butcher, using a “spoon” and knife, to serve the first three shabby broken down slices from a beautiful Magnolia Bakery cake I had to step in and explain how to slice and serve more “thoughtfully” to the birthday girl and guests. I asked if they had a cake server and they said they did not have one. The two servers walked away after I showed them how to cut/serve and after they brought regular metal spoons which I had also asked to replace the flimsy small white plastic teaspoons for desert. Note: they also forgot and did not serve ice cream which was supposed to be part of the meal. When I mentioned how awfully the cake was being served and how servers all walked away and didn’t assist, the manager lady/hostess was defensive, unapologetic and rude. Instead her response was, we are not responsible for slicing cakes.” I asked if that is the case why did you tell me over the phone you did? She’ just said it’s “something we offer.” — very bad customer service! Training and management at this restaurant has low/average standards. On top of disappointing birthday dining experience, they also automatically charged 20% gratuity."

Amazing Thai Japanese

Amazing Thai Japanese

10101 Cleary Blvd, Plantation, FL 33324, United States

Thai • Sushi • Lunch • Asian


"Upon arrival, our waitress was friendly and quick to take our orders. We both opted for the Chicken Pad Thai in the lunch portion. Much to our surprise, the food arrived at our table just four minutes later. For anyone familiar with authentic Thai or Japanese cuisine, you know that freshly prepared dishes typically require more time to make. Our first impression was that the portion size was quite generous for a lunch offering. However, there was an unusual aroma coming from the dish. I wouldn’t go so far as to say it smelled spoiled, but it was a scent that didn't match what we expected from this type of food. When we tasted the Pad Thai, we were taken aback by its flavor, which was overwhelmingly reminiscent of noodles mixed with ketchup, fish sauce, and sugar. When the server checked on us, I inquired whether the dish was prepared traditionally. She assured me that they only use authentic ingredients and claimed that this is how the dish would taste if we were in Thailand. This was surprising information to me, as our experiences with Thai and Japanese food in various U.S. cities have led us to believe the traditional dishes generally have a consistent taste. However, she didn’t offer us an alternative dish. After this conversation, we started to worry about the two specialty rolls we had ordered: the Beverly Hills Roll and the Hot Mama. Although the rolls were beautifully presented, they were unfortunately not fresh and appeared to be pre-made. The cream cheese in the Beverly Hills roll was nearly impossible to chew, and the "white fish" in the Hot Mama did not resemble any white fish I have ever tasted. The server noticed that we had hardly touched our food and asked why. I honestly shared our disappointment, to which she replied, “I’m sorry you don’t like our food, but your tastes seem more suited for those American places.” I found that amusing. We’ve enjoyed meals at both upscale establishments and small, family-run restaurants with Thai and Japanese staff, consistently receiving excellent food. I won’t be returning to Amazing Thai. Save your hard-earned money and consider dining at Kikos on University Drive just north of 595 or Japan Inn on University Drive just south of Sunrise Blvd instead; both are significantly better options."

Heng's Thai Cuisine

Heng's Thai Cuisine

1156 Baltimore Pike, 19081, Springfield, United States

Kebab • Sushi • Cafés • Asiatic


"I have celiac disease and hardly eat out because of cross- contamination and the fact that most people don’t understand the disease. I mentioned my concerns to the waitress. The manager came out and asked all the right questions. He reassured me that he has other customers who can’t eat gluten as well. He was very informed on what may be inside their sauces, including shrimp paste in case I had a sea food allergy. He assured me they would wash the pan before they made my food and they would be no cross-contamination. I had no negative effects at all. I really felt like they care about their customers. On top of that, the food was DELICIOUS! My girlfriend and I really enjoyed our food. The prices were reasonable, and the portions were large. We loved the presentation of the food too. The bathroom was very clean which tells me that the kitchen is as well. We can’t wait to go back! My only tiny critique was that I didn’t see a need for the television to be on and maybe the lights could be a bit more dim. It was very comfortable however. They had plenty of cushions if you needed them to prop yourself up to the table. A fantastic experience! Try them today! Vegetarian options: You can get everything vegetarian however there is oyster sauce and shrimp sauce in some of their food so ask before you order. Dietary restrictions: I can’t have gluten or soy and they were very accommodating and they made me feel like they were concerned about my food, allergies. Parking: Strip mall Kid-friendliness: I took a 10-year-old there before to have sushi and she loved it. She had a fun time and everybody was very nice to her, including the other customers. Wheelchair accessibility: It’s in a strip mall and a wheelchair would have no problem entering and being seated at a table"