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Mio Sushi

Mio Sushi

132 Oakway Ctr, Eugene, United States Of America, 97401

Full • Sushi • Asian • Casual


"Went in to buy a gift card. Spent $30. The server had a very difficult time figuring out the process. And kept apologizing. The process took at-least 20 mins. I had to ask for a receipt of proof of purchase for I wasn’t offered one. I felt a bit uneasy walking out with just a gift card and only my credit card receipt (could have been ran as a charge with no proof of gift card purchase anywhere on it) and I made this fact known when I was told if there is any issues to just show the credit card receipt. I was honest and said I don’t hand out my credit card recipes ever, these are for my record only. I wanted a gift receipt. When I did get a receipt after having to strongly suggest I get one because I wanted to make sure since my experience so far made me uneasy, that if my friend whom I bought the gift card for their birthday had any issues she could easily refer to the owner or manager. I was told the owner and manager are the same. I asked for a name to write down on my receipt just in case for my friend and was told her name is Jennifer by the cashier server and then when I proceeded to ask for her last name I was told no one knew the manager’s last name or owners last name(apparently the same person) And when I insisted they ask and find out I was told “I don’t really know how to find out and I have a lot of tables right now so…” (exact words in a disrespectful and rude tone) all as she walked further away around a corner… I left awkwardly feeling like I was dismissed and they were done with me. I wasn’t satisfied by this customer experience. I wonder if this is common? What a terrible customer service experience that was. Made me feel terrible. The server cashier was unfriendly and I didn’t feel appreciated. No one smiled and all kept a very cold demeanor. I really hope they figure out how to treat customers better for I will never be back to eat here and although my friend swears by it this was enough for me to see that the issue trickles down from bad management ownership. If I could give zeros on my review I would have. Be better please."

Eboshi Noodle

Eboshi Noodle

Lomita, United States Of America, 90717

Asian • Ramen • Casual • Catering


"We visited during the lunch time at work. It was me and 3 others of my colleagues.The place was pretty packed, there were people lining up outside.I worked in a restaurant for years, so I understand how thing generally work, and I try my best to be kind to servers and the staff.We were served 2 dishes, which were identical menu. The food was pretty good.When we were 1/3 done with the first 2 dishes, we asked the server where the other 2 are, she said she 'll check. Which isn 't perfect, but we were fine.3rd dish came out when we were half way done with the first 2 dishes, which we asked why we are not getting the 4th dish. The server said Sorry, I 'll check and just left.The place was busy, we tried to understand, but we were too in a hurry since we were trying to eat within lunch time.When we were 2/3 way done with the first 2 dishes, no news about the 4th dish. We called the server to saying Excuse me , she turned around and said ok . Ok what???Us being angry, we told her that we want our check and don 't want the 4th dish. She didn 't even turn around to look at us and waved her hand and said Ok. Ok IS THIS HOW THE RESTARAUNT SHOULD ACT WHEN WE RECEIVED NO FOOD OR THE NEWS ABOUT THE FOOD FOR MORE THAN 45 MINUTES?She came back with a check and said Sorry . Not, I 'm sorry or we apologize and explain what happened. I asked what happened to the 4th food and she just said Sorry and took our card and the check.WHAT 'S WRONG WITH A FULL SENTENCE OF I 'M SORRY AND SHORT EXPLANATION? It wasn 't like she spoke no English!? Is it so difficult for her to say I 'm so sorry, the order was never delivered to the kitchen or... There was a lot of orders backed up and had been delays ?????????????? I understand that she 's busy, but how long does that take?????????5 seconds???NEVER GOING BACK IF I HAVE A CHOICE.If the food was mind blowingly fantastic, I might still consider visiting, but honestly, it wasn 't good enough to win me back with no food and a Sorry ."