"Our waiter, Rob Iliew, provided an extremely poor level of service. We waited for 15 minutes between his other tables without being greeted or offered water. Eventually, we had to ask a busser who our waiter was, as Rob seemed oblivious to our presence, even when passing by. Our cocktails took 30 minutes to arrive, while other tables that arrived after us were served their drinks and food long before we were. Rob appeared to vanish for long periods, and we were left wondering if we should just leave. Interestingly, he suddenly became attentive and quick to assist us when it was time to bring the check, which we needed early to make it to a concert, and we had to select a tipping option as we rushed out. If we had been seated in a different section, our experience could have been entirely different. The food was truly wonderful, particularly the marinara sauce, but unfortunately, it was completely overshadowed by the unacceptable service from our waiter."
