"The Rigatoni was undercooked, still firm in the center. When we informed the server, they quickly removed the dish without any comment and returned moments later with the bill, omitting the Rigatoni with carbonara from our total. While I appreciated not being charged for it, my son was left without anything to eat.
The Parpadelle sheets were all stuck together, and the Mare sauce was overloaded with chili flakes—my lips are still tingling from the heat. It’s disheartening to see a restaurant that was once known for its excellent pasta unable to cook it properly anymore.
To improve, they need to hire more staff during peak hours so that the waitstaff can take their time to engage with customers and address their concerns effectively. Additionally, having a proper chef and manager present would help ensure the quality of the dishes served."
