"We have been coming to this restaurant for several years. In fact, we remember when it was called Home and had different owners. Lately we have noticed a significant change in quality of service for the worse. Today we stopped in for brunch. Immediately the hostess asked us if we had reservations. While looking around the almost empty outdoor seating area, we admitted we did not have a reservation. The host then began to seat us at a table inside the restaurant. My significant other and I preferred to sit outside, so we politely asked if we could sit in one of the many empty tables or booths outside. The hostess quickly replied we have SEVERAL RESERVATIONS, so unfortunately, no . My boyfriend and I politely pointed out over half of their outdoor tables were vacant. The hostess replied and said she would have to check with the manager . She came back a few minutes later and agreed to let us sit outside but only at a small table or small booth to make sure all of their large reservations could be accommodated. We happily thanked the hostess and sat down.After a few minutes our waitress came around and took our order. The food was pretty good; which it always has been. However, the waitress seemed to be deliberately ignoring us throughout our meal. She was more than happy to help the table next to us on several occasions and only came over to our table when we flagged her down with much effort. At one point I literally had to get up, and track her down inside the restaurant to ask for more iced tea and salt and pepper (which was not on any table). To top it all off- literally NO ONE came into the restaurant during the entire time we were dining. We were specifically told we could not sit outside because of SEVERAL LARGE RESERVATIONS that were coming soon . Seems weird that the entire hour we were dining, no one came in at all. Did all those large reservations cancel? As we were getting up to leave, another couple walked in and were immediately seated (without question) at an outdoor booth. Was this the large reservation they were so concerned about seating? Seems odd since there was plenty of room for an additional couple in the outdoor area while we were dining. Makes me wonder why Ivanhoe treated us so differently when we asked to be seated outside.I 'm not sure if the bad service we received today was because we had the audacity to ask to be sat outside on a beautiful day, or if it was something else. However, the whole reservations game is kinda obnoxious and pretentious when the customer is literally staring at a half empty restaurant. Either way, Ivanhoe can rest assured, we will not be returning. This will leave them plenty of room for all of their large reservations they seem to have coming in."
