Choose any three appetizers for a perfect sampler of flavors.
Casual • Tex-mex • Mexican • American
"Here for dinner the other night, ended up having to wait 20 minutes or so, when the restaurant didn’t seem that busy.Our waitress came after about 3-5 minutes, to get our drink order. Then it took quite a while to get our appetizers, and it seemed like we had to keep reminding her of stuff we had asked for throughout the meal.We all ordered off of the three 410 menu, most of us getting some kind of sandwich or a hamburger, the chicken patties for the sandwiches being decent size, but a small portion of fries came with it.We ordered chips and salsa as one of the appetizers, and had to keep asking for refills because they kept bringing smaller amounts and were being eaten quickly without being refilled. And when the waitress asked if we would like a fresh set to take home with us after we paid our bill, she disappeared and never reach her to the table with them?"
Casual • Burgers • Tex-mex • American
"Met friends for a casual lunch. Started with drinks an appetizer. When meals were ordered, one of our foursome ordered her lunch plus a take-out order. I was dismayed when her takeout order arrived before our lunches, and it was not prepared to-go. She told the server it was to be to-go, so it went back to the kitchen. When it came back, in a clear to-go box, half of the meal was missing! The fries and corn which had been part of the meal the first time it came out was gone. Then the server told her those don 't come with an appetizer--apparently it somehow morphed from being a lunch special (as it was initially prepared into an appetizer. Then my friend had to explain that she had not ordered an appetizer. When the server still said these don 't come with it, my friend asked for a menu to show her what was included on the lunch special. Later, she got the fries.I don 't know what happened to the corn. Our lunches never arrived 'til after the take-out order. What restaurant does that???We were calm during all of that. Then came time to pay. Our checks were never brought, so one of the group asked for them. The server said You pay on that and pointed to a credit card processor (or not! Keep reading . She said they don 't take payments. One in our group asked What if I want to pay cash? Then the server said she 'd take her payment. For the rest of us, we took our turns on the machine that I had thought was an online menu. One in the group had an incorrect bill. The manager came to help with that but didn 't seem at all concerned that their customer was overcharged. Then it was my turn. My payment did not go through, and the processor gave me a message saying it did not go through because someone was adding an item to our (cumulative? bill. I assumed it was the manager who was trying to fix the errors on my friend 's bill. It also said I 'd have to re-do the payment and that I might see a posting on my credit card account from my initial payment. I certainly didn 't want a double payment, so I said to the manager I did not want to pay using his card processor because it had indicated to me I might see a posting from the initial attempt. He said they do not accept payments other than through their processor. I replied (not heatedly that if that is so, it should be made clear to customers upon arrival. He looked at me but made no apology or even acknowledgement of what I 'd said. He merely took my credit card to see what he could do . Then he passed our table a couple of times with no follow-up and of course, he still had my card. When he came back, he said I 'd have to pay through the processor or else use cash. Fortunately I had cash for if I had not, I would have been an even more unhappy customer than I was. Neither the wait staff nor this manager seemed even slightly concerned at all the missteps and errors in how they handled our orders and payments. People reading this will probably think, Poor Chili 's; they probably don 't have enough staff. That 's not it. They had plenty of staff for the small number of tables occupied with customers. I like Chili 's, but this one is off my list."
Pizza • Mexican • Western • American
"Great prices for even better food. Good drinks. Service was good but my only thing was that the waiter didn't ask if we wanted refills, we had to flag him down, but no biggie. Had games to watch while eating with my family. The greeting and just plain acknowledgement from all employees even though they weren't our servers was a amazing experience. It's very family friendly and peaceful. I will definitely bring my family and others back and happily spend my money."
Tex-mex • Mexican • American • Fast Food
"Food ok, drinks ok but our new waitress was worried about what is going on everywhere else she was such a social butterfly except on her tables!! Messed up our orders drink and food. Not impressed with her skills hopefully she finds out it’s not the job for her."
Grill • Mexican • Western • Burgers
Soup • Grill • Burgers • American
"I was truly impressed! I had been warned that Arnold was a place we should avoid, as the community felt outdated. However, I'm happy to say I decided to check it out for myself. We stopped by for lunch, and the service was excellent. The food was delicious and came out quickly. Kyle was our server, and he was a perfect gentleman—very polite and made us feel comfortable throughout our visit. The other patrons were also friendly; I didn’t encounter any troublemakers, thankfully. Arnold, I hope to visit your neighborhood again and experience that same great atmosphere!"
Soup • Drinks • Mexican • American
"The restroom was extremely dirty and lacking seat covers. I found some in the out-of-order stall so I moved them to another stall. I noticed a restaurant employee using the restroom, indicating that staff were aware of the poor condition. My waiter was excellent, although without a name tag I couldn't thank him by name. I tipped him with my credit card, but mistakenly told my husband I had not left a tip, resulting in double gratuity. I ordered the Rib eye steak with double broccoli, hoping for a healthier meal, only to find the broccoli overly salted. The Lemon drop cocktail was simply fresh lemon juice, while the Blackberry margarita was enjoyable despite the second one being too sweet. The Titos punch was perfect. The bar seemed to be struggling, as my last drink took 20 minutes to arrive, long after my party had finished eating. The waiter apologized twice for the delay, unsure of the reason for the wait."
Soup • Burgers • Tex-mex • American
"Been waiting for 20 min at the front for a table when not only are there several 6 tops available, there are also 3 6 tops that have food on them that no one is cleaning, the managers (2) just walk around doing nothing at all, no help, no nothing. Theycould be cleaning of the tables but they are holding the walls up, as a previous manager of restaurants, this is poor Service.This is definitely something that should be addressed and fixed. It?s very annoying looking at all the tables available but theydon?t want to seat anyone due to them trying not to use one side of the restaurant and keep there table use to a minimum. Thisis the poorest thing I have every seen. Usually they are very fast with the seating and they are not busy at all today, it?s1:16 on a Wednesday and they are not busy at all. 1 star service. We should have went to on the border."
Mexican • Burgers • American • North American
"We waited over 2 hours for our food in an empty restaurant. There was a miscommunication, so we were patient and understanding. Upon bringing our food out the waitress dropped half the food on the floor. The other half that we were served was not what we ordered so we had to send it back and wait again. While waiting I felt bad for the waitress because she seemed to be having a rough time, so I started cleaning up the food that she dropped on the floor. After 15 minutes, she brought out a list arguing that I was lying about the partial order being incorrect, because the waitress who took our order (but ended up leaving shortly after) had written it down. I was still patient and explained that she didn 't even take notes while we placed our order so when she went in the back she must have just ended up writing anything old thing down. This waitress ' attitude was awful, even though I made every attempt to be understanding. An extremely obese employee came from the back and explained that she would give us a discount even though at that point I didn 't care for one. To make a long story short, we ended up being overcharged even after explaining that our bill was wrong and being told that they were giving us a senior discount which was laughable. After 3 hours of our time being wasted, an incorrect, meal and an overcharge we just wanted to get our little kids the eff out of there. We will NEVER visit Chili 's again. This was by far the worst experience I have ever had at any restaurant. Every employee who worked today should be fired."
Pizza • Grill • Mexican • Asiatic
"This Chili's is always a reliable spot for a quick meal, catching a game, or hanging out with friends. The parking lot can be a bit chaotic, but once you're inside, the service is consistently good at both the bar and the tables. The food is delicious, and I've never encountered any kitchen issues; the dishes arrive promptly and as ordered. We often do takeout for game days at home, and the service has always been excellent, with the food being a hit. They also offer party platter options. The kids enjoy it there, and we've always had a great time dining at this location. Even when it's busy, the staff remains attentive and organized. Everyone is friendly, and the managers do a great job as well."
Salad • Mexican • American • North American
"Used to love this place, but the last experience I had here was soo bad, I had to walk out, coffee in paper cup, too strong, chili looked like mushy dog food, and was room temperature, asked them to take the coffee and chile back, and was still charged, restaurant was filthy, with a bunch of kids working there, all goofing around and having fun at the expense of the customer, server was rude, and wired, got into a argument, so I payed for the food I had taken back and vowed to boycot Chiles, foreverand ever! This Restaurant will never get a dime of business from me!"
"We were craving some chili since they were offering $6 Presidente margaritas for National Margarita Day. I ordered my usual Cajun shrimp pasta, and it was delicious as always. We enjoyed two rounds of margaritas, but the second round was quite watered down. However, Kehlani, one of the supervisors, kindly remade the drinks, and they turned out amazing! She explained that margaritas taste better when they're not shaken, and thanks to her excellent service, we tipped her more than our actual server, who was just okay. We'll definitely be back and will specifically ask for her!"
Pasta • Casual • Tex-mex • American
"As soon as I entered the restaurant, I was struck by the need for air conditioning. It was sweltering outside at 100 degrees, and I felt exhausted, hungry, and thirsty. The enticing aroma of food from the kitchen greeted me as I walked in. I noticed a few empty martini glasses at the bar, still adorned with salt on the rims. After sitting down and quickly glancing at the menu, I found myself distracted by the televisions mounted on the wall while waiting to place my order. After about 5-7 minutes, I decided to approach the bartender, who was prompt, friendly, and engaging. My food arrived swiftly, and the staff were all very welcoming. I opted for another beer, and I had no doubt that if I stayed longer, they would have continued to keep me content. The food was tasty, the service was good, the place was clean, and the atmosphere was enjoyable. The prices were a bit steep, but that seems to be the trend these days. Overall, it was a lovely spot to relax, have a few drinks, enjoy a meal without the hassle of cooking, and have a good time."
"I had a craving for fish, so we decided to go to Chili's. They always have delicious grilled salmon. The server was polite and efficient. The food was freshly cooked for each order, which I appreciated. They use fresh ingredients here instead of frozen, which I prefer. However, we did have an issue with the payment device. When we went to pay, my husband noticed that our bill had been mixed up with another table's, so we had to ask the waiter to correct it."
Full • Grill • Mexican • Western
"Chili's feels more like a backup option or a place you settle for when you have no better choices. I wish they would focus more on promoting their ribs and southwestern dishes. Honestly, half of the menu could belong to Denny's, and you wouldn't notice the difference. The bowl of chili was small and a bit dry – quite disappointing, really. It seems like a slightly overpriced bar that has a kitchen to accommodate families with kids. If you're looking for a spot to unwind and grab a quick bite while you're out and about in Laredo, then sure, Chili's works for that! But if you're seeking a restaurant worth driving into town for, I recommend looking elsewhere."
Grill • Mexican • Western • American
"Went to go grab dinner around 7:30 just to get out of the house. No one was at the podium to greet us when we walked in. I had to go to the bar ask did they have a host or hostess working. They told me there was a hold on seating anyone at this time but would send someone. The hostess came said there would be a 10-15 minute wait but the restaurant was nearly empty. We decided to wait which I regretted because once we got seated it was close to the restroom they claimed that no one was working the other area where the other tables were. The person I was with had to send his food back twice due to it being cold in the middle barely any food on the plate to begin with. About time they got it half way right we were ready to go not to mention it was so cold you could barely enjoy your food. I will say the server Miranda was professional even though others made her job difficult."
"Over the years we've frequented this location, our most recent experience was undoubtedly the worst. The fries were served cold, so we asked the employee for a fresh batch. Instead of apologizing and promptly bringing us hot fries, he asked, "Aren't they hot?!" He assured us he would get fresh fries, but then forgot about them entirely. By the time we finished our meals—disappointed with the small portion of the chicken sandwich—we had to ask our server for the fries when he brought us the bill. While our server was attentive with drink refills, the other guy, who also forgot my spoon when bringing out our soups, seemed more interested in chatting with the hosts than attending to his duties."
Grill • Mexican • Chicken • And Grill
"Incredible workers, although I had to leave early (I was the one in the suit), the fact that the employees took on a group of 30~ idiotic teens an hour and a half before closing like champs is incredible. I hope to dear God you guys didn't have to stay too late to clean the dishes, cups, and etc. and that the remaining folk tipped adequately enough for the individual workers to be granted several hours worth of pay through it. If they didn't, describe to me who didn't tip adequately enough compared to the singular strain that their order caused and they'll be jumped. Once again, thank you all and I am so sorry for what happened there!"
Grill • Mexican • American • North American
"Usually this is a nice place to eat. It started out by us waiting for a seat to find out the gal that was cleaning the tables next to us was the one that was supposed to be seating us. But she took her sweet time cleaning tables instead. We werestarving, We got to the table. Ordered too much food just too kind of take the edge off. Soup came we ate it, Is waiting forthe guy to take our order instead he takes a table that just came in. I drink my alcoholic beverage but because I don't haveenough food in me it in me I end up sick. I ordered a second drink but had to cancel it before I got to the table. Ordered thefood, food was cold old, waiter never came back to check on us. Which means we didn't get our drinks refilled. It was just notone of our better days here at chilis."
Grill • Burgers • Chicken • Sandwiches