"I've given one star simply because the food is good, though that is probably what they rely on to compensate for their atrocious customer service. I ordered a pizza for lunch, and two grilled chicken salads to take home for dinner $32.00). When I gothome and opened the salads, guess what was missing? If you said the grilled chicken, then you're the winner, winner chickendinner...NOT. I did try to call them at 6:30, but my calls went to their answering machine, despite their business hours shownas being open to 7. I had to order dinner from elsewhere . The salads are in my fridge this morning, already having turned brownand wilted, and will not be edible even for lunch today, so a total waste of food. I called and spoke to a manager that offereda credit of $8.00 for the missing chicken. Not replacement salads, not a full credit either, but a $8.00 credit for the chickenalone. I declined, for the principle of it, and told them to buy themselves a nice cup of coffee and for the price of a fancycup of coffee, they've lost a customer. I admit, I'm still miffed, and a little surprised that a deli with such a goodreputation just doesn't care."
Turkey Hero
