"This is my first time trying sushi here I had tried calling to place an order but was put on hold for over 30 minutes. After no success to anyone getting back to us, my family and I decided to just place the order online. We went to go pick up our food and paid cash for the entire transaction. After walking around and waiting a little bit longer for our food, we came back in to pick it up. We took our food, thanked them, and went outside to check if everything was there because we live 40 minutes away and didn?t want to miss anything that my family at home ordered. Low and behold, there was something missing and we came back in and asked for the missing item. The hostess came out, handed us our food, and gave us an entire spiel about how next time we place a large order to-go, we should tip her and her hostess staff for their ?troubles?. I am a very sensible person so I just let her go on and walked away. Now I know that times are tough and everyone needs a helping hand but I sure as hell will not tip someone who did little to nothing handling my food. If I KNEW for 100% that my tip could go to the men behind the sushi bar making my food or if I was able to hand my tip directly to them, THEN I would?ve tipped easily. However I know in today?s day and age how things work, especially with immigrant workers. Don?t sound so entitled to money when you make a base minimum wage and some people don?t have that privilege. SushiNati, get a better host staff because this one is full of entitled young white girls acting a little too racist for my liking. I will NEVER recommend this place to anyone, absolutely DISGUSTING service. Will definitely never return here and will definitely be giving the owners a call."
