"The food was good, but I understand that the staff shortages aren't their fault. However, I had to wait 50 minutes for my food. After receiving my order, I went to my car and realized some items were missing. Unfortunately, I couldn't go back inside because the door was locked, and they were doing a short closing shift without keeping the dining room open. I tried calling the restaurant, but no one answered. I had no choice but to wait in the drive-thru, which took another 30 minutes. I arrived at the restaurant at 5:00 PM and didn't leave until 6:20 PM. When I expressed my frustration in the drive-thru to the manager, she said there was nothing she could do and apologized for the understaffing. I told her that as someone who works in food service, I understand, but it would have been helpful for them to ensure that all of my food was in the bag."
