Ultimate Sub
Larry's Giant Subs

Larry's Giant Subs

10750 Atlantic Blvd, 32225, Jacksonville, United States

Wraps • American • Sandwiches • North American


"Very bad experience at this location. Went in to order 2 large subs. Ordered 2 Large 12 inch Cuban sandwiches both all the way as they come. They have a sign right at the cash register that says Voted best Cuban in Jacksonville so we were excited to try it out. Waited a decently long time to get the sandwiches. Me and my family drove to Amelia Island to enjoy the day and when we opened the sandwiches we instantly noticed they were completely wrong and not what we ordered. I called the location immediately and asked how we could fix it and the manager Andrew acknowledged the mistake and offered to make the correct subs if we brought back the ones we had already had. I explained that was the only food we had for our outing so that we would be eating some of it but would be returning later in the day. Told me that if we eat them he can only offer 50% off our order of 2 more subs next time we come back in. We come back later in the day today, the same day we bought the original sandwiches, and they switched it up on us and were only wanting to offer 50% off on one sandwich. We even brought back almost 1 whole sub that we did not eat to prove to them they gave us the incorrect subs. This could have been an easy fix as it was 100% on this location for giving me the complete wrong order. Hopefully you guys will do the right thing in the future with your paying customers. I hate writing bad reviews but this was really unacceptable after driving all the way back to try and get this corrected."

Mama's Toasted Cheeser

Mama's Toasted Cheeser

3651 Wall Ave, Ogden, UT 84405, United States

Pizza • Family • Coffee • Cheese


"I convinced my husband to try the Cafe inside the Quilted Bear tonight. We were both starving as neither of us had eaten all day. Wow...what a $50 epic fail! Where to start...the wait time, since they had no customers, was ridiculous considering how quickly they can turn out an order on their food truck. When our order actually did come out, it was missing my soup and my husband's cinnamon roll, so we had to go ask for that, which took another eternity to make its way to our table. My husband ordered the Daddy, and we turn out a better grilled cheese at home than what my husband was served. I think one of the slices of bread was a week old stale slice of bread randomly used on his sandwich (which was pretty small). It was literally crouton hard. I told him to wait to eat it with my soup to soften it up a bit. My sandwich was actually pretty good, I had the Spicy, they were out of the jalapeño bread, so I had regular bread...still larger than my husband's sandwich. We both decided to try the cheese fries, they were just soggy with a lot of melted cheese. Another huge disappointment. Meanwhile, we are still waiting on the soup and cinnamon roll. At this point my husband has finished his incredibly unimpressive food, I slowly ate half my sandwich waiting for my soup to come out so I could at least have my soup and sandwich together. We heard the microwave and shortly thereafter out came my watery tomato soup with some grated cheese throughout it and the cinnamon roll. I finished the other half of my sandwich with some of the microwaved soup. Again, what an epic fail. I mean, it's pretty hard to screw up a grilled cheese, or even an order that consist of grilled cheese, soup and cheese fries.Now, if they had been swamped, I'd be a bit more understanding, but seriously!? We were the only ones there, and the order ahead of us was an order of mozzarella sticks. I've worked the food service industry and I'm not sure where the malfunction was but maybe management needs to reevaluate its shift manager or manager and spend a little time with their employees on what customer service and quality actually are, because tonight we wasted $50 on some of the worst food and customer service we've experienced in a long time."