"The noodles they used were thin and subpar, lacking the wide, tender, and chewy texture characteristic of good rice noodles. In fact, they seemed more like dehydrated fettuccine than rice noodles. They were undercooked, stuck together, and lacked even the slightest char from a wok. I ordered it spicy (5 out of 5), but it was anything but hot. There were no Thai chilis in sight or taste, and all I could detect was black pepper. The sauce was thin, bland, and only vaguely sweet; it bore no resemblance to any soy sauce I’ve had before. The fried tofu was tasteless and overcooked, while the broccoli looked like it had been steamed rather than stir-fried, lacking any caramelization or flavor. The small amount of egg included was cooked fine, but ended up soggy from the excess pepper water.
I'm not a Thai food expert, but it seems to me that this restaurant could benefit from sourcing better rice noodles, using Thai chilis instead of black pepper, properly marinating and frying the tofu, thickening and adjusting their sauce recipe, and using a hot wok to char the noodles, broccoli, tofu, and egg properly. I might try to finish the broccoli, but I’ll be tossing the rest. It's disappointing for such a straightforward dish, especially at a price of $16.50 after tax.
Edit: At first glance, the reviews for this restaurant seemed mostly positive, leading me to believe my experience might have been an isolated incident. However, as I scrolled through, I found that the majority of reviews are, in fact, overwhelmingly negative and have been for some time. There seems to be something suspicious about their overall star rating, which does not align with the actual feedback. It's apparent that this restaurant isn’t responding to the feedback they’ve received. The food simply isn’t good, and they don’t seem to care."
Unagi Maki
