"It 's honestly extremely rare that I write a one star review... But the fat frumpy arrogant French lady working the front is seriously out of control. Never have I felt so disrespected by anyone in customer service, in my entire life. Stopped in for a last minute gift for my mom 's birthday. Picked up what looks like some kind of vacuum sealed bag of a marinated red colored piece of poultry. I ask this lady what exactly it is, very politely mind you, and here is how the conversation went: (Smiling What is this? chicken or duck? (Scowling It 's chicken. What kind of chicken? (Impatiently Roasted chicken. (Growing impatient What KIND of roasted chicken? It 's obviously marinated in some kind of sauce/ seasoning (While grumbling and rolling her eyes, she asks the chef in the back... Paprika. Okay..... (thinking, 'That wasn 't so hard now, was it ' Thank you. Kinda peeves me when a place has NO prices for any of their products. Makes me feel like they size you up when you walk in and charge what they want. So now I 'm looking at all the whatever looking pastries, desperately trying to find a few things to gift. Fruit tarts, tiramisu, etc. Having to ask the damn price for everything, and what exactly everything is since there are no labels or any info. She 's obviously getting more and more frustrated from not knowing ****, waddles to the back to get the actual chef (an older Latino gentleman who is much friendlier , whom I ask the price of a small cake. He tells me $25, and immediately afterwards she barks, NO, it 's $26. Nothing is $25. Then procedes with, Everything is expensive, honey I tell her, I can afford it. Her response: oh really because you keep asking for all the prices Hmm. Wow! Hold up, ****. This is when I tell her that I own a business, a restaurant actually, and that she does not belong in customer service. And that she must be family, because who the **** would ever hire you? And that the actual owner of this bakery, Chef Josette or whatever probably wouldn 't want her talking to customers this way. I told her I would never be stepping foot in there again, directly because of her. When I asked what her name was, after a long pause, she begrudgingly tells me it 's Jackie (Jacqui? . Also. This was me popping in after 3 or 4 years. Ate here once and regretted it. Overpriced for incredibly underwhelming food. Easily the worst eggs Benny I 've ever had. The waitress was not friendly and the service was slow. Still, I was never going to leave a negative review. Another thing. For claiming the best baguette in the city, it sure tastes like overly bleached and dough conditioned bullshit with no crust or air bubbles, that any supermarket chain does better. Better yet, patronize your local panadería and get 3 bolillos for a buck. You 'll be MUCH more satisfied. This place tries too hard to be Bougie when it is actually just a dusty ass tacky hole in the wall where stale pastries are sold and rude shitty people work. And I honestly LIKE hole in the walls!! NEVER AGAIN. Take your money elsewhere. EDIT Upon scrolling through and reading the many negative reviews, which I had not done before writing my own, it seems I dodged a bullet by not encountering Chef Josette on my visit. Which, yeah I agree with the people, for how much you tout this chefdom and having your life size cutouts everywhere, you sure don 't take care of the actual important stuff. Like treating your employees with respect and not berating them publicly. Like treating your customers with respect and showing kindness and gratitude. Like putting information and pricing labels for your goods. **** like that. But now It 's not surprising that she would have such a disrespectful oaf like Jackie (Jacqui? managing the joint."