"I rarely write bad reviews but it's required. We went there a few weeks ago and my fiance ordered first-his was made and then I ordered a milkshake. As the milkshake was being made the young man behind the counter acknowledge the milk was chunky and gone bad, but didn't realize until he had already poured it in the blender. He then simply attended to strain the sour milk our of the blender and use the same ice cream that had already been sitting in it. I thought I was seeing things but he went to go pour in fresh milk-I asked him to stop, confirmed what I had seen, and told him he needed to get fresh ice cream as the one he was trying to use had been completely covered in sour milk. He did so and didn't apologize or say much about it. As we walked out, my fiance asked why I took it when he didn't wear gloves while making it...and I simply hadn't noticed as I was shocked about the sour milk.Beyond the fact that we are in a pandemic, a customer should not have to pay attention to their food being bad. I would have received a sour milkshake had I not been. We also shouldn't have to watch if our food handlers are wearing gloves and washing their hands. I tried calling three times after that and the phone just wrong, so despite being the closest ice cream place to us we will never return there."
