Vitello Florio
Osteria Romana

Osteria Romana

89 Main St. Monroe, CT 06468, 06468-1636, United States

Fish • Soup • Coffee • Italian


"This was our first visit and it was during Restuarant Week. The place was very busy but we were seated promptly (had a reservation). The parking lot is small but they do have valet parking so it wasn 't an issue. A server immediately brought water but a waiter was nowhere to be found. All other tables were being served but we werel left unattended for over 15 minutes. We finally had to ask a busperson to find a waiter/waiteress so that we would order a drink and get menus. Our waiter eventually came to our table. He was arrogant and pushy. I order a glass of Italian Red and he immediately tried hard to upsell me on the special wine of the night. Went to a lengthy description. When I asked the price of the glass, I was told it was $20. He knew I just ordered a $9 glass so why push so hard to try to sell me a glass that was over double the price. He wasn 't expecting me to ask the price. Once our meal arrived (delivered not by him), our waiter never came by to ask if needed anything else or if we were enjoying our meal. After we finished our meal, he finally came by to ask if we wanted another glass of wine! I asked for dessert to go and had to follow up on that since we were sitting at our table for another 15 minutes waiting after we paid to grab our dessert and go. The food was amazing and all other staff were great from the hostess to valet. This one waiter put a damper on the evening. Too bad we go stuck with the one who didn 't want to be there . We 'll return and hope we have a different serve."