"Great place to come for a special occasion only since you will be seated with the best table with a view. The first time I came, the waiter took us right up on the elevator. However, this time, the hostess took us up by stairs. Strange outcome for both times. The first floor is loud. However, the 2nd floor is much quieter if you want a nice, secluded and romantic even experience. It has better views than sitting on the 1st. The hostess tried to seat us on the 1st, actually, but my bf was not having it. The hostess did not seem easy to get along with she was not trying to please customers right away. My bf had mentioned he wouldn't be sitting on the first floor, and then the hostess sat us on the 2nd. What an unpleasant start off, actually. The first time I came, the host was professional and easy. This is our 2nd time coming here at this location, and it is the only Jean George restaurant that I've been to that has a brunch menu, Jojo was below average, however, I thought The fulton Jean did it right so we came back 2nd. My bf and I came here for Xmas Eve brunch. As requested, they sat us on the 2nd floor by a side facing view of the bk Bridge. The first time, we both were able to see the bk bridge. This time, only I was able to view it. Lol Our waiter was kind but spoke so fast with the drink menu, tbh I had no idea what he said and asked him to repeat it. We ordered the shrimp tacos and warm octopus, I really loved the shrimp tacos, which was a bit on the spicy side, My bf, however, said it was very spicy for him and took out the sauce lol that they spread in them lol. The octopus we had it the first time we visited was so amazing, so I had to order it again, and this time, I did not think it tasted as zesty as it did our first. For our main, I ordered lobster tail, and the presentation was perfectly laid out. However, it was served cold, and it came with in-house made chips. I usually do not eat all the chips, but these were so tasty I ended up eating all. Lobster Tail was just good lol but not great since it was served cold. Clearly, the bun was not toasted, and there was no attention to detail. My bf had the cheeseburger that came with fries and dipping sauce. The only thing was he asked for medium, but he said it was well done and was too dry. Lol. my bf is an amazing chef, so he knows immediately what's off. There were no customers in here for Xmas Eve bunch now we know why. Try harder."