"The Spicolli sandwich is really quite tasty, and adding raw onions makes it even better. However, I've had some issues with the way they handle order specifications, like putting cooked onions or omitting them entirely instead of using raw onions. On one occasion, I received the sandwich with cold, unmelted cheese, even though the menu states it should be melted. It seems like the staff are more focused on rushing orders out than ensuring they are correct. I often try to call ahead for a pickup, but I usually end up reaching a message that texts me a link to place my order online. Unfortunately, ordering online doesn't allow for any customizations, which means I end up having to call multiple times just to speak to a real person and place my order correctly."
