"How much difference quality food and a quality server makes is reflected in this being 4* rather than the 2* I was going to give it.This was my go to restaurant and location for years, but my previous visits were… underwhelming. It’s probably been almost a year since my last visit to this location, and 9mo. since my last Village Inn.To say that some things are lacking is an understatement, but the most important aspects were done right.I arrived at about 6pm on a Tuesday and despite being mostly empty it did take a good chunk of time for my server to be ready as there was only one server for the whole floor. After ordering it took over 20 min to get food (I was alone and there were only 5 other tables, all already with food).During my wait I used the restroom which may now require me to get a tetanus shot, Ebola treatment and an amputation. Seriously, I could smell the restrooms long before I found them. There were homeless people that changed their mind before getting there. I e been to waste holes in the mountains that seemed less invasive and more trustworthy. After using the urinal I went to move and my shoes were stuck to the floor (not a joke), and that was the cleanest spot in the bathroom. This bathroom should get a health code violation but the inspector wouldn’t come close enough to be able to grade.Now you are starting to understand why 2* was my initial starting point.With that said, once I got my food it was perfect. Albeit the server did refuse to bring out my toast because it wasn’t cooked right, and she forgot my butter for my pancakes, but when she came back with both… that was perfect too (even the butter which was not frozen and easy to spread).I’m a very picky eater and the food that I was served was spot on the first time. That really influenced my final score heavily. The server also deserves credit for ensuring the food was right before it came to me. Also for leaving the check right away so I didn’t have to ask for it, and also for providing a drink refill in a to go cup when noticing I was nearly done.I will also say I witnessed the manager doing a fantastic job assisting a difficult elder individual with his/her pie request.I was honestly turned from an unhappy customer to a very happy customer without them even knowing simply because when the staff had to do their job, they did it right.Now if only they could get that speed up and sort out those bathrooms and this place would be amazing.Seriously, there are septic tank clean-up crews who’d be troubled by the idea using these restrooms. There were patrons from NY City and LA who thought they were back home. There were immigrants from third world countries who said, “see not so easy is it?” I think I’m going to head to the mall and buy some new shoes now and then stop at the gym and take a shower…. But at least I’m not hungry."
