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Sugo John's Creek

Sugo John's Creek

10305 Medlock Br. Road, At The Shoppes Of St. IvesGA 30097, Duluth, United States

Steak • Italian • Desserts • Vegetarian


"We’ve eaten at Sugo’s maybe or times in the past. It was great and we enjoyed going, but recently (past months) there had been a noticeable decline in the quality of the food, either that or we were just unlucky, For instance; the cannelloni was luke warm, similarly the flat breads. The cream topping came last night and believe me, I rarely complain or leave bad reviews…We had the entire family at the restaurant as the kids were leaving for University. For Starters we ordered dates in bacon (which were fantastic) and flatbreads. The dates came out but the flatbreads lagged by minutes and were lukewarm. Main courses were ordered, along with wine. We were brought a white wine which was not what we ordered (red). The waitress came back with the correct wine then proceeded to spill the wine down the back of my wife’s dress. Ok an accident, they do happen what was really crappy was that the manager/owner said sorry, we’ll pay the dry cleaning and basically that was it wife spent the rest of the dinner in a wet dress (which was literally bought that day) and wet knickers. We did get an apology written in icing when they brought out complimentary cannoli’s and a small tiramisu. Check was for full cost of the meal and I even left a tip for the poor waitress. On the way out, the table host wished us a good night and we said it will be good now we have left at that she rushed out for our email address to send a gift voucher to us which we refused we won’t be going back. It all seemed too little too late. We know accidents happen, we never complain, but when something like this happens at a purportedly upscale restaurant you expect a little more of an apology from the management of the place, they really did not care, not one iota"