"We had a reservation for 6:30PM and when we arrived we were directed to a table by one of the wait staff. Shortly after ordering our drinks, a grouchy staff member (we later found out was the manager) came over to our table and told us the table was reserved. We told him we were the reservation and then he proceeded to question us about what time our reservation was for, our names, etc. It was a very bizarre exchange and made us feel uncomfortable, like we had done something wrong. As we ordered our food, a couple came in and sat right next to us with their 2 large dogs. I am severely allergic to dogs, so my husband asked if our party could be moved. Our server said that they would move the dogs. When our food finally arrived the dogs were still there so my husband asked again if something could be done. The server then brought the manager over and he said they were service dogs so they wouldn’t move them. They let everyone who wanted to pet them, play with the dogs so I find it difficult to believe they were service dogs, but that aside, even the wait staff were touching them, which could contaminate food. We were eventually moved (we had to carry our food through the restaurant with a 6 month old baby, so it it’s not exactly a quick/easy task). My suggestion would be that if you are going to allow everyone who says they have a service dog into your restaurant, perhaps have a designated area or seat them outside on the patio, not directly outside the kitchen doors. It is unhygienic to have dog hair flying in your food and drinks, the potential of fleas, and some of us have allergies. It was very clear to me that the dogs were more important than my health."
