Wing Sauces
Applebee's

Applebee's

125 South Randall Road, 60123, Elgin, United States

Grill • Casual • Burgers • American


"This place is a great location when shopping in the area. My husband and I stopped on Tuesday Nov 15 for dinner after a long day of work and running around at the stores. We order our dinner. I ordered and ice tea and my husband order a 36 Carafe, server asked if we were sharing he said no. While waiting for dinner we noticed all servers were sitting at the bar just chilling. Which restaurant allows servers to just sit at the bar and wait to be busy? Never. I have 15 years of restaurant experience. We noticed the manager taking selfies with the servers. He has long hair he has it pulled back put is barely holding, very messy, shirt half tucked. I told my husband I remember when managers had to be presentable. Not once did he came over to check our table. My husband’s drink was very strong, how wouldn’t be if they poured 3 shots of vodka plus blue curaçao. He waited for 10min before drinking it because he wanted to get more juice to make it less stronger. Service was very slow. Restaurant was not busy at all. We were done and we asked for a to go cup, my husband pour his drink and as soon as he did that the manager came running and snatched very aggressively from his hands. Of course we were upset. We know it’s wrong but the way he did it, he didn’t card at all on how our service was, didn’t care that his 18 yr old serve a drink that is supposed to be for 2+ people to one person. My husband was over served. That drink should have not be served to 1 person. We admitted to him it was wrong, but the way he was handling was wrong. He told us you paid your bill now get out. Upper management should really look into this. If my husband had drinker all that drink he would have been intoxicated. A 36oz alcohol drink is not served to one person."