"This is not a traditional restaurant; it's a facility operated by the South Loop Food Company that focuses on preparing meals for pickup and delivery. Unfortunately, the operation is quite disorganized. Food frequently takes a long time to be ready, and customers often aren't informed when their orders are complete. There aren't many staff members available to answer questions; instead, there are kiosks for checking in and locating your order in a locker. However, this system can be ineffective, and at times your food may not even be in a locker."
