"We ordered Hainanese chicken breast rice, which cost an extra $5 for dinner as compared to lunch, as well as Hainanese chicken thighs rice, also with a $5 dinner upcharge. Both dishes came with several chicken livers, differing from what was depicted on the menu. After checking Google reviews, I noticed that other customers had only received one or two pieces of liver, while we had an entire column of them. I wondered if this was due to the differences between lunch and dinner options. The waitress had informed us that the dinner would come with double portions of meat. My mom and sister, who ordered the Hainanese chicken rice, didn’t want to eat the chicken livers, but my dad ended up finishing them. My sister, who had the chicken breast, mentioned that it was overcooked and there was some water pooled underneath it. We found ourselves quite thirsty after the meal.
Service was lacking, as there seemed to be only one waitress who spent most of her time in the kitchen. When we asked for water and napkins, she quickly handed us some napkins from the counter but didn’t return with the water.
One issue worth mentioning involved the air conditioner near the first table by the cash register. It started leaking unexpectedly, drenching the chair before dripping on my back (luckily just a little). When we eventually informed the waitress, she moved the chair away and brought a small basin to catch the water. The air conditioner continued to leak for the rest of our meal, which may have contributed to the overall warm atmosphere in the restaurant."
