"I placed an online order for pickup nearly three hours before I intended to collect it. However, when I arrived, they were unaware of my order, and I had to wait an additional 15 minutes to have it prepared. This was frustrating, as it was crucial for me to have my order ready on time for an appointment, which made me nearly 15 minutes late. On a positive note, the food was delicious and fresh. Unfortunately, there were eggs in my order, and since I cannot eat them, it was an inconvenience. I also wish they would list the key ingredients in their dishes, as it would allow me to inform them about the eggs beforehand. I’m willing to give them another chance, but I'll make sure to confirm my order and request it without eggs next time."