"After visiting this local safeway store my husband and I left disappointed with the service and attitude of the employee who helped us. Our receipt was incorrect and when my husband showed it to the representative she scanned the item and the same incorrect price came up, so she proceeded to check the shelf and had us wait. It was priced incorrectly and we were given back in cash $1.98. I then said what about giving us a gift card for the error in pricing, however, the representative ignored me and we left. I was still feeling annoyed and when I went home I called the main number of the store trying to get to speak to a manager. I had to go through the meat dept. extension in order to get a manager on the phone, and when I finally did I got the same person who helped us in the store, Betty, who said she was the manager. This is not about the money it is about the poor quality of customer service and their attitude, despite that I was told I could come back and pick up a gift card, I find this unacceptable customer service. I hate that this is our local store, and recommend you go to another grocery store if you can."
