"I had a very disappointing experience at this restaurant, primarily due to the service. One of the staff members, Kirsten, was not only unhelpful but also clearly struggled with basic sandwich-making skills. Her customer service was lacking, and I don't think she is suited for this type of work environment. If I choose to return and she is still employed there, I will make sure she does not prepare my sandwich. Overall, the sandwich was not enjoyable, and I would prefer to avoid being served by her in the future. Management really needs to address this situation. If it were possible, I would give a zero-star rating, as she is the main reason for my dissatisfaction."