Island Burger - Carta

504 Utica Ave, Brooklyn I-11203-0000, United States

🛍 Fries, French, Burgers, American

3 💬 10641 Reseñas

Teléfono: +17184952474

Dirección: 504 Utica Ave, Brooklyn I-11203-0000, United States

Ciudad: Brooklyn

Menú Platos: 30

Reseñas: 10641

Sitio Web: https://islandburgerny.com/

"Customer service at this location is terrible. I have ordered takeout from Island Burger on Utica Ave in Brooklyn several times. Every time I order ahead to pickup in store, my food is ready and sitting behind the counter while I wait for someone to hand it to me. The staff members on duty will always prioritize working the register, and performing other small tasks that should come after serving customers who are waiting. I had a nasty encounter with an older lady named Glenda who works at Island Burger at 504 Utica Ave. As soon as I walked in the store, I saw a bag with my name on it waiting behind the counter to be picked up. Glenda came from behind the counter and ignored me, and went lackadaisically stocking juices in the refrigerator. Before acknowledging me, she went to help a DoorDash driver who walked in several minutes afterwards. When I confronted her for service because I had been patiently waiting, she crossed her arms and said to me, “yeah, and?” She continued to go back and forth with me in front of other customers and never handed me my order. Finally, her coworker who was working the register handed me my order. Do not expect quick or friendly service from this restaurant."

Menú completo - 30 opciones

Todos los precios son estimaciones en menú.

thechamp thechamp

Staff really rude then took my order and then said thwy didnt have any fish. Which was a lie.

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Reseñas

Nicky
Nicky

Super disappointed with the way the quality of food has run down in this place. Tge food was terrible. Paying more for worse food...


Harlequin
Harlequin

Was there last Wednesday the food was amazing the sauces were definitely amazing the Cashier was very pleasant an helpful an efficient would recommend


julius
julius

The food is good, but they really need to improve their hiring for the cashiers. Every time I visit, I feel unwelcome, and the customer service is lacking. Ver carta


Ramraj
Ramraj

The burgers did not feel like real meat and soggy and the fries just kept on breaking and felt mushy and stale. The old restaurant was better but this one is worse


ayanna
ayanna

For the price it surely was not worth it. The fries were hard,the smallest piece of fish they could find and six baby shrimp’s that were overcooked. Disappointing this used to be one of my favorite spots.


allison
allison

Everything was excellent. I ordered the shark burger, BBQ beef ribs, and shrimp salad, all of which were delicious. I highly recommend this place! The only downside was the sorrel juice, which had a strong clover flavor that I didn't enjoy. Ver carta


Toni
Toni

The Shrimp and Chips was great. My daughter always enjoy the chips. The Chicken Burger was a amazing, it was so crispy and juicy at the same time. The Trini-Chinese Style Wings are my favorite and order that every time. It never disappoints. I tried the Chicken Salad it was so good. It was savory and sweet with the mango chunks in it. My order is always on point with Island Trini Burger.


Sophonie
Sophonie

This food was sooooo good. The fish and chips?? The tilapia (or cod) was to die for along with the white garlic sauce they have (get 3). The fries were nasty and not what I expected. But at the end of the day, they forgot a whole other meal in our stapled bag and we were no longer in the area when we started eating. Thankfully got the money back, but double check your bags before leaving!


Adam
Adam

Customer service at this location is terrible. I have ordered takeout from Island Burger on Utica Ave in Brooklyn several times. Every time I order ahead to pickup in store, my food is ready and sitting behind the counter while I wait for someone to hand it to me. The staff members on duty will always prioritize working the register, and performing other small tasks that should come after serving customers who are waiting. I had a nasty encounter with an older lady named Glenda who works at Island Burger at 504 Utica Ave. As soon as I walked in the store, I saw a bag with my name on it waiting behind the counter to be picked up. Glenda came from behind the counter and ignored me, and went la... Ver carta

Brooklyn

Brooklyn

Brooklyn, un vibrante barrio de la ciudad de Nueva York, es conocido por su cultura y cocina diversa, ofreciendo alimentos icónicos como pizzas artesanales, bagels y delicias internacionales como el dim sum y el falafel.

Categorías

  • Fries Papas fritas crujientes y doradas, sazonadas a la perfección, ofreciendo un crujido delicioso con cada bocado. Perfectas como acompañamiento o tentempié, estas papas fritas vienen en varios estilos, desde las clásicas hasta las gourmet cargadas.
  • French Cocina francesa clásica que muestra una elegancia atemporal, nuestro menú ofrece platos ricos y sabrosos elaborados con técnicas tradicionales y ingredientes de temporada, prometiendo una experiencia culinaria inolvidable. ¡Buen provecho! Ver carta
  • Burgers Jugosas y sabrosas hamburguesas elaboradas con ingredientes de primera calidad, desde carne de res clásica hasta opciones vegetarianas únicas, todas servidas con ingredientes frescos y una opción de papas fritas cortadas a mano o una ensalada crujiente.
  • American Disfruta de los sabores clásicos americanos con nuestro menú diverso, que incluye hamburguesas jugosas, pollo frito crujiente, costillas de BBQ abundantes y ensaladas frescas. Deléitate con el confort atemporal en cada bocado, creado para satisfacer todos los gustos.

Comodidades

  • Delivery

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"When we called to reserve a table, no one informed us that there was a dining time limit of 1.5 hours. My friend wanted to invite more people to join us for dinner, but I was unsure if everyone would agree to the minimum charge of $60, including taxes and tips. I confirmed a reservation for 7 people during my second call, but ultimately, only 6 of us showed up. The table we were given was quite small, making it uncomfortable for six people, especially with the mandatory minimum spending of $60, as well as a 20% tip. For just two people, the minimum tip is 18%. I was confused about the dining time limit—was it two hours or 1.5? The party area was limited to just the backyard for additional seating. I was with friends who didn’t know the group well, and we arrived early at 3 PM, but we couldn’t wait until 6:30 PM. That’s why we ended up sitting at a separate table for two. Unfortunately, the restaurant didn’t seem to care and couldn’t arrange for us to be seated closer together. We had no choice in the matter. To make matters worse, the female waiter had a poor attitude. It felt like we were dining in a sidewalk market. She questioned another girl who served me ponzu sauce, apparently because I looked impatient when I saw her face. Her attitude only worsened after that. It seems like they need to train their employees better, as they seem unaware of how to provide good service. As for the food, it was just okay, typical of basic Japanese cuisine. There were too many restrictions! Customers are forced to adhere to the restaurant’s rules and limitations. I cannot recommend this place unless someone is specifically looking for a fast-food experience. In short, I don’t think I’ll be returning next time."