Jersey Mike's Subs - Carta

The staff seemed to be in a bad mood, and one of the employees raised their voice at a customer who mistakenly identified another employee as a man when she was actually a woman. The customer promptly apologized, but the rude employee continued to escalate the situation.

I want everyone to know we ate at the Chesterfield Mo location today and this group of employees were an absolute delight the most fun loving, polite crew I’ve ever seen they made our day and we had a great lunch. Thank you. Debbie and Andy #jerseymikesrocks I have a great picture but don’t know to put it on here.

All I can say is, wow... I'm not sure if it's a staffing problem, but the customer service is lacking. There was no friendly greeting, and I almost felt like a nuisance for placing my order when the shop was empty. The tables were sticky, and there was food all over the floor. I really hope they can get it together. Ver carta

This review is in response one right before. These 2 women in the picture were an absolute disgrace to the Jersey Mike 's franchise ?. My family loves Jersey Mike 's. We went in on a Friday evening and the 2 women (shown on the picture below) were ignoring our presence and we waited. They proceeded to take our order when I realized they had to be on drugs. Long story short It was a terrible experience and I won 't be going back to this location

It’s clear from other reviews that management is indifferent to the type of employees they hire. This particular employee should not be working in a customer-facing position. If she is that unhappy, she should consider finding a job elsewhere. Given that this level of service seems acceptable at Jersey Mikes, I will be choosing to patronize other sandwich shops in the future and will not return to this one or any other locations owned by this company.

Store is clearly short staffed. Employee took her frustrations out on the customers though. It was very uncomfortable watching her throw stuff around and being rude. I ordered sandwiches for my kids only as I felt it was an inconvenience to order one for myself. Then as we walk out after eating she is glaring us down. Why would anyone come back after feeling uncomfortable like that? We were patient and polite the whole time as well. Hope they can get the store staffed Ver carta

Service extremely poor two young ladies was working Thursday evening when i walked in around 7pm . me and my husband walked in the store was empty no one greeted us . we patiently waited for atleast a simple hello or one moment please they just kept looking at us but continue there closing work . so we proceeded to wait and wait they never aais anything to us then once we gave up up we told them Thanks for nothng the short American Woman told us “your welcome “ So with that being said absolutely horrible seevice here . I will provide pictures in person to THE general manager of the specific description of these 2 women

I ordered through Uber eats, they were having a buy one get one free sale, so I did that, paid through Uber eats and then when I got my receipt my total had doubled, called them, they told me they couldn’t refund or cancel because I had already paid, they said I would have to cancel or talk to Uber eats. Hung up, decided to just keep the order, waited an hour for delivery and then got a notification that my order had been cancelled. Called back, was placed on hold and then hung up on, and then they ignored calls after that. Tried again later and someone answered and said that they actually can cancel orders. But I never asked them to cancel. This is the second time I’ve had an issue with thi...

I placed an online order for pickup and my husband picked it up. When he was trying to make sure everything was correct and in the bag (as he is allowed to do because we paid for it already), one of the employees was extremely rude and yelling at him that everything that was ordered was in the bag. We live 45 minutes away so he just wanted to make sure it was correct because mistakes can happen but we’d be too far away to come back if something was missing. I never write negative reviews but my husband is a very nice man that was simply making sure everything was in the bag and should not have been yelled at. He came out to the car really rattled and confused by this encounter. What happened... Ver carta