McDonald's - Carta

just went thru drive thru and there were sauce packets all over so when I drove thru they exploded and McDonald's won't answer phone and I have sauce all over my car

The service was quite slow, and they frequently overlooked items in our order. I would appreciate it if they could double-check the accuracy of orders in the future.

Ordered a big Mac meal and two quarter pounder meals. Got 3 big mac meals. By the time my son took the burgers in to change them out and come back to the car...the fries were ice cold!! Ver carta

What's the purpose to have drive through. And my orders always come out wrong. Had to get out and go inside to get it what I ordered . Defeted the purpose of making my trip a little faster .

very unprofessional. I couldn't get it right. has gone a mobile job through Drive-Thru, they have let us wait. then we had to go in because they brought us the wrong food. I'll never be at this place again.

Ordered three meals and had to wait in the reserved that was no problem at all but I expect everything to be hot considering I have to wait and the sandwiches were slammed in the bag and put on there sides causing the toppings to be off the sandwich Ver carta

Was incredibly busy but still a smooth process. Not enough employees for the dinner rush. They had 2 lanes open for drive-thru and they were both backed up. Went inside to order, no line but others were waiting for their food. Had to wait about 7 minutes for my order. Staff was friendly.

Nuggest were undercooked and weighted down by tons of grease. Either the fryer is not heating up or they are cramming too much food into the fryer to try and keep up. This is poor management on the part if corporate or the franchisee. Everyone working seemed to be working hard and were very pleasant. There were many things broken like the order screens at the drive through which has me thinking its a corporate or franchisee problem and not an employee issue.

If you order inside, you have to use the kiosk then wait for someone to help you at the register to pay. It took 21min for this to happen last time I was there. The manager said she's the only one that could run the register- meanwhile, there's 15 other people and shes bagging food instead. She was very unpleasant and didn't seem to be concerned about a 21min wait to pay after ordering. Then, I had to wait almost 15 more minutes to get my food. My order was incorrect after all of that. Maybe they need better employees or managers, I'm not sure. If my daughter wasn't set on McDonald's, we would have walked out. Ridiculous. Ver carta